Refund policy

Customer Support: online@mascholster.com

Return Address: Please contact our customer support team before returning any item. We will provide the appropriate U.S. return address and return authorization based on your order.

RETURN POLICY

Unused products may be returned within 14 days of delivery.

Returned items must:

• Be unused and in their original condition.
• Include all original accessories and packaging.
• Include the order confirmation or invoice.

Products showing signs of use, damage, alteration, or missing parts may not be eligible for a refund.

Please contact us before returning any item. Returns sent without prior authorization may be refused.

EXCHANGES

If you wish to exchange your product for a different model, size, or color, please contact our customer support team.

Any price difference will be charged or refunded accordingly.

REFUNDS

After your return has been received and inspected, approved refunds will be issued within 7 business days to the original payment method.

Depending on your bank or card issuer, additional processing time may apply.

SHIPPING DAMAGE

Please inspect your package upon delivery.

If your package arrives visibly damaged, document the damage with the carrier before accepting delivery and contact us immediately.